Government offices in India are notorious for their delays. A citizen may engage with a Government office for certificates, passport etc. on an average of may be ten times or more in their lifetime. While I see passport offices have gotten, say 2x or 3x better over a decade, others like power supply or water supply or the certificate issuing authorities in states have only marginally improved in handling customer requests.
How do we speed up the Govt machinery?
How do we speed up the Govt machinery?
How do we speed up the Govt machinery?
Government offices in India are notorious for their delays. A citizen may engage with a Government office for certificates, passport etc. on an average of may be ten times or more in their lifetime. While I see passport offices have gotten, say 2x or 3x better over a decade, others like power supply or water supply or the certificate issuing authorities in states have only marginally improved in handling customer requests.